Cruise Canada Rental Terms for travel between 23-Apr-2018 and 25-Apr-2018
Cruise Canada insurance
Calgary depot
Address: 2980 26th Street
, Calgary
, AB
, CA
Contact details
2980 26th Street NE, Calgary, Alberta
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to Alberta - Calgary (YVC)
The depot is approximately 10 kilometres from the airport.
From Trans Canada Highway, exit at Barlow Trail northbound to 32nd Avenue, NE. Turn right eastbound to 26th Street, NE. Turn right approximately 0.25km.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Calgary Intl Airport depot
Calgary Intl Airport is a serviced non depot location. Please note that the supplier does not have a physical depot at the airport, please read below for more info:
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to Alberta - Calgary (YVC)
The depot is approximately 10 kilometres from the airport.
From Trans Canada Highway, exit at Barlow Trail northbound to 32nd Avenue, NE. Turn right eastbound to 26th Street, NE. Turn right approximately 0.25km.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Halifax depot
Address: 3070 Highway 1 Upper Sackville
, Halifax
, NS
, CA
VEHICLE DEPARTURE– LEAVING THE RENTAL CENTER
Contact details
Halifax West KOA Kampground
3070 Highway 1 (Sackville Dr.), Upper Sackville, Nova Scotia
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. However, as Cruise Canada operates from within a nationally recognized campground in Halifax it is possible to stay at the rental station/campground for the first rental night (provided flight arrival times are conducive). For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to Nova Scotia - Halifax (YHZ)
The depot is approximately 37 kilometres from the airport.
From Halifax International Airport (YHZ), join southbound Hwy 102 for 10km. Veer right at sign to Bedford & Lower Sackville (still on Hwy 102) and continue 7.5 km. Exit westbound Hwy 101 and continue 16km to Exit 3. Turn right at Exit 3 towards Hwy 1. Turn right on Hwy 1 and continue 2 km to KOA Kampground and Cruise Canada oin right.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Halifax Intl Airport depot
Halifax Intl Airport is a serviced non depot location. Please note that the supplier does not have a physical depot at the airport, please read below for more info:
Contact details
Halifax West KOA Kampground
3070 Highway 1 (Sackville Dr.), Upper Sackville, Nova Scotia
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. However, as Cruise Canada operates from within a nationally recognized campground in Halifax it is possible to stay at the rental station/campground for the first rental night (provided flight arrival times are conducive). For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to Nova Scotia - Halifax (YHZ)
The depot is approximately 37 kilometres from the airport.
From Halifax International Airport (YHZ), join southbound Hwy 102 for 10km. Veer right at sign to Bedford & Lower Sackville (still on Hwy 102) and continue 7.5 km. Exit westbound Hwy 101 and continue 16km to Exit 3. Turn right at Exit 3 towards Hwy 1. Turn right on Hwy 1 and continue 2 km to KOA Kampground and Cruise Canada oin right.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Montreal depot
Address: 198 Boulevard Cure-Labelle
, Sainte-Rose, PQ
, Montreal
, QC
, CA
Contact details
198 Boulevard Cure-Labelle, St. Rose Laval, Quebec
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to Quebec - Montreal (YUL)
The depot is approximately 35 kilometres from Dorval Airport and 25 kilometres from Mirabel Airport.
From Dorval Airport, take Aut 520 eastbound to Aut 15 northbound. Exit #14 at 117 (Boulevard Cure Labelle). Go north to Cruise Canada on right, 1.6 km.
From Mirabel, take Aut 15 south to 117 as above.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Montreal Intl Airport depot
Montreal Intl Airport is a serviced non depot location. Please note that the supplier does not have a physical depot at the airport, please read below for more info:
Contact details
198 Boulevard Cure-Labelle, St. Rose Laval, Quebec
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to Quebec - Montreal (YUL)
The depot is approximately 35 kilometres from Dorval Airport and 25 kilometres from Mirabel Airport.
From Dorval Airport, take Aut 520 eastbound to Aut 15 northbound. Exit #14 at 117 (Boulevard Cure Labelle). Go north to Cruise Canada on right, 1.6 km.
From Mirabel, take Aut 15 south to 117 as above.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Toronto depot
Address: 12275 Highway 50
, Bolton
, ON
, CA
Contact details
12275 Highway 50, Bolton, Ontario
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to Ontario - Toronto (YYZ)
The depot is approximately 30 kilometres from Lester Pearson International Airport.
Highway 427 north to Highway 7. West or left on Highway 7. First traffic light, turn north or right on Highway 50. 15 km to Bolton.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Toronto Intl Airport depot
Toronto Intl Airport is a serviced non depot location. Please note that the supplier does not have a physical depot at the airport, please read below for more info:
Contact details
12275 Highway 50, Bolton, Ontario
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to Ontario - Toronto (YYZ)
The depot is approximately 30 kilometres from Lester Pearson International Airport.
Highway 427 north to Highway 7. West or left on Highway 7. First traffic light, turn north or right on Highway 50. 15 km to Bolton.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Vancouver depot
Address: 7731 Vantage Way
, Delta
, BC
, CA
Contact details
7731 Vantage Way, Delta, BC
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to British Columbia - Vancouver (YVR)
The depot is approximately 20 kilometres from Vancouver International Airport.
From Highway 99 exit at River Road eastbound to 76th Street. Turn right southbound and then left eastbound on Vantage Way. Approximately 0.25km.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
Vancouver Intl Airport depot
Vancouver Intl Airport is a serviced non depot location. Please note that the supplier does not have a physical depot at the airport, please read below for more info:
Contact details
7731 Vantage Way, Delta, BC
VEHICLE DEPARTURE
Your first overnight in Canada, after an international flight, should be in a motel/hotel. For safety reasons the supplier does not allow renters to drive a motorhome on flight arrival day.
'Regular' renters
Vehicle departure time for regular renters is between 1:00pm and 4:00pm. Please note that the pickup time you select is not guaranteed, please call the rental centre in the morning of departure day to arrange a vehicle departure time. Please do not arrive at the rental centre unannounced.
Please make your own way to the rental centre, at your own expense, unless you have booked an 'Early Bird Departure Special'.
'Early Birders'
You can pre-purchase an 'Early Bird Departure Special' for a vehicle departure time between 9:00am and 12:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please call the rental centre one day before you are scheduled to travel to arrange your transfer and early arrival.
Before you depart
You will be provided with a familiarization tour on the operation of the vehicle, before departure. The tour takes approximately 25 minutes.
Please also take time to ensure that the vehicle is clean to your personal standard and satisfactorily equipped before you sign the vehicle acceptance form. Be sure to have any items corrected prior to departure if you are not happy.
VEHICLE RETURN
'Regular' renters
Vehicles must be returned between 9:00am and 11:00am. Please note that you will need to arrange your own return transfer, at your own expense.
'Early Birders'
Vehicles may be returned between 9:00am and 3:00pm. The fee also includes return transfers from a designated area (see below). Please note, if you are outside of the designated transfer area, the transfer costs will remain your expense.
Please note: The supplier advises customers not to schedule morning or early afternoon flights as it will take time to return your vehicle and transfer to the airport.
Late return fees / charges
A fee of $25 per hour will be charged for each hour that the vehicle is overdue without permission. You agree to return vehicle in the same condition as it was received, excluding normal wear and tear. Depending on local conditions, a cleaning and/or waste tank evacuation fee may be assessed at vehicle return up to $150. You will also pay for damages or loss of equipment. There are no refunds for early returns.
General Information
Days closed
All rental centres are closed on Sundays and holidays. There are no departures on Sundays except for Early Bird Departure Specials which can be scheduled on Sundays that are NOT holidays, by request only. No returns can be scheduled on Sundays or holidays, under any circumstances.
Direction to British Columbia - Vancouver (YVR)
The depot is approximately 20 kilometres from Vancouver International Airport.
From Highway 99 exit at River Road eastbound to 76th Street. Turn right southbound and then left eastbound on Vantage Way. Approximately 0.25km.
Note: Rental center addresses are subject to change. please always call the rental center in advance to confirm.
Designated transfer area for EBDS customers: Click here
